Bajeep Privacy Policy — Your Information How It's Collected and Protected

Bajeep only collects information that is genuinely necessary to operate the platform. We don't ask for unnecessary data, and you're never obligated to provide anything you're not comfortable with — though withholding certain information may limit access to specific features.

Every piece of data collected has a specific purpose. bajeep never uses data beyond its intended use. The core purposes are:

• Account Management: Confirming registration, securing login, and enabling account recovery.
• Identity Verification (KYC): To prevent underage use and fraud, and to comply with the requirements of our international license.
• Payment Processing: Ensuring deposits are credited and withdrawals are processed to the correct account.
• Security Monitoring: Detecting suspicious transactions, multiple accounts, and fraudulent activity.
• Service Improvement: Analyzing usage patterns to make the platform more intuitive and efficient.
• Support Services: To provide users with fast and accurate assistance whenever issues arise.
• Legal Obligations: Retaining specific data as required by the licensing authority.

When your information is used for marketing or promotional communications, it is always done on the basis of separate consent. You have the option to opt out of marketing emails or SMS at the time of registration.

Bajeep's servers run in internationally certified data centers with 24/7 security monitoring. All data is stored using AES-256 encryption — the same standard used by the banking industry.

• All data transfers are encrypted via SSL/TLS — nothing can be intercepted between your browser or app and our servers.
• Passwords are never stored in plain text — only hashed versions are kept, which cannot be reversed.
• Payment information is kept in a separate secure environment, isolated from the main system.
• KYC documents (NID, passport) are stored in encrypted storage and can only be accessed by authorized staff.
• Regular security audits (penetration tests) are conducted by independent third parties.

Bajeep does not sell your personal data to any advertiser or commercial entity. However, limited data may be shared with certain third parties for specific purposes.

• Payment Processors: Only the minimum required information is shared with bKash, Nagad, and Rocket to verify transactions. Their own privacy policies apply.
• KYC Verifier: A licensed verification service is used to confirm your identity — only the data strictly necessary for verification is shared.
• Licensing Authority: Certain data may be required to be shared with regulatory authorities as a legal obligation.
• Legal Orders: If a valid order is received from a court or government authority, disclosure of information is legally required.
• Technical Infrastructure: Server hosting and cloud service providers — they do not have direct access to your personal data.

The bajeep website and app use cookies and similar technologies. Cookies are small files stored on your device that help improve your experience on future visits.

• Essential Cookies: Used to maintain login sessions and ensure security — disabling these may cause the platform to not function properly.
• Performance Cookies: This information is used to analyze which pages receive the most traffic and where errors occur. No personal identity is exposed.
• Functionality Cookies: Used to remember your language preference, layout settings, and similar preferences.

You can delete existing cookies or block new ones from your browser settings. However, disabling essential cookies may cause issues with login and payment processes.

Bajeep is committed to giving you full control over your personal data. Under international data protection standards, you have certain rights that can be exercised at any time.

• Right to Know: To find out what information Bajeep holds about you, contact support — you will be notified within 30 days.
• Right to Correction: If any information is incorrect, you can request a correction.
• Right to Erasure: After closing your account, you can request that certain data be deleted — however, some information may need to be retained for a legally required period.
• Right to Opt Out: To stop marketing communications, use the unsubscribe link at the bottom of any email or contact our support team.
• Data Portability: You can request your account data in a portable format (CSV/JSON).

Bajeep strictly prohibits accounts for anyone under 18. If a minor has accessed the platform and submitted any information, that data is immediately deleted and the account is closed.

If there are children or teenagers in your household, enable parental controls on shared devices and keep your Bajeep account credentials out of their reach. If a minor is found to have accessed an account, the account holder may be held responsible.

Bajeep does not retain data longer than necessary. However, certain information must be kept for a defined period to meet legal requirements.

• Account Information: For as long as the account remains active, and for a maximum of 5 years after closure.
• Transaction History: Retained for up to 7 years as required by financial regulations.
• KYC Documents: 5 years after verification and following account closure.
• Support Chat: Retained for up to 1 year after the issue is resolved.
• Cookies & Log Files: Automatically deleted after 90 days.

Bajeep uses multiple layers of security to protect your information.

• All communications are protected with 256-bit SSL encryption.
• Two-factor authentication (2FA) is mandatory for system access.
• Suspicious login attempts are automatically blocked and you are notified immediately.
• Internal security reviews every month and third-party audits every six months.
• 24/7 physical security and access logging at our data centers.
• In the event of a data breach, affected users will be notified within 72 hours.

For any questions, concerns, or complaints regarding our privacy policy, please get in touch. We will do our best to respond as promptly as possible.

• Email: support@bajeep.net — for privacy-related inquiries, please write "Privacy" in the subject line.
• Live Chat: Help Center Talk to us directly.
• Complaints are typically responded to within 7 business days.

Any future changes to bajeep's Privacy Policy will be updated on this page, and users will be notified in advance via their registered email for any significant changes.